Training
- Dramatised scenarios
- Training events
- Bespoke training packages
Training should be entertaining, that’s my philosophy. Gentle humour combined with the use of positive role models is far more effective than a more finger wagging approach. Mocking poor behaviour may be fun but it’s also likely to alienate the audience.
These are two of series of management training videos I wrote, but never mind that. Look carefully at the picture on the left and you will see Sophie Okonedo who gave a brilliant performance as the difficult interviewee. I like to think I helped to launch her to international stardom!
Lloyds TSB
Staff Training
Money laundering is a major criminal industry and banks are the main conduit for getting dirty money into the legitimate economy. Financial Crime: Stemming the Tide, presented by Donal McIntire, shows bank staff what to look out for using dramatised scenarios. (Orchard Communications)
This video has won 8 international awards
The Standards Board for England
Training for Local Authority Monitoring Officers
The Standards Board is responsible for maintaining ethical standards in local government. I have written three 30 minute training dramas for The Standards Board. They examine complex legal and procedural issues and are aimed mainly at Monitoring Officers, the council’s lawyers. (Jacaranda)
The first in the series won Silver at the New York Film and TV Festival.
You can see a clip from the latest production which explores how complaints against councillors can be resolved without resorting to the formal process – click here
Van Driver Safety Training
A video used during an NVQ2 training course for van drivers which covers Defect Reporting, Reporting Incidents and Fit for Duty. The video uses humour to communicate some serious issues including how the driver’s failure to report defects and incidents can have a serious knock on effect on the company and their job security. (M2 Training Ltd)
Jannsen-Cilag
Dramatisation for sales conference
Light hearted dramatisation for a rep sales conference designed to encourage a more systematic approach to presenting the detail aid to GPs.
Transport for London
Touch-screen interactive training for bus drivers
Transport for London has introduced a BTEC award for drivers to enhance their skills and professional status. This series of videos includes dramatisations to cover soft skills such as handling difficult customers and assertiveness training. The first module was piloted in five depots and the response was overwhelmingly good. The programme was featured on Breakfast TV. (M2 Training Ltd)
International Maritime Organization
Port Security Training
Port security became a major challenge post 9/11 and the IMO developed detailed international protocols to improve security and effective training for port security personnel was central to its implementation. This 12 part interactive DVD covers the entire curriculum. A mentor figure takes the trainees through the security challenges for Millennium Port. (Videotel)
This DVD won 10 international awards
Royal and Sun Alliance
Staff Training on IT Security
“How to make a monkey out of IT” is a light hearted comedy featuring a sleuth who congratulates the members of staff who make his illegal intrusion into the IT system so easy by sharing passwords and leaving the computers logged on etc.
R W Baird Investment Bank
Staff inductions seminars
Staff Induction Day including presentations, games, get to know you, entertainment and dinner. Also face-to-face training on Compliance.
Fire Protection Association
Health & Safety videos
Catering Kitchen Fires. How to Use Fire Extinguishers. Preventing Arson. Warehouse Fires. Office Safety. Display Screen Equipment.
Performance Management
Management training videos
A series of video training dramas aimed at the managers of First, the train and bus company. Modules include Handling Difficult Interviews, Annual Performance Review and Staff Retention. (Merlin Communications)
Barry’s Bad Data Day
Public information video
This video is now in widespread use for training on the new Data Protection Act and its implications for organisations. The drama features Barry, a departmental manager, who is struggling to understand the impact that the Act will have on his office – everything that can go wrong, does! Fun and informative without ramming it down your throat. (Centre Screen)
How to Make a Monkey out of I.T.
Staff training video
A light hearted comedy featuring a sleuth who congratulates the members of staff who make his illegal intrusion into the IT system so easy by sharing passwords and leaving the computers logged on etc. (Merlin for RS&A)
Your Bus and your Community
Teacher Resource Pack
Schools resource pack for Citizenship studies based around the issue of bus vandalism (Department for Transport). Short dramas featuring young people show how their lives are affected when buses no longer pass through their communities because of repeated vandalism. (M2 Training Ltd)
First Great Western
Performance Management Training
A series of video training dramas aimed at the managers of First, the train and bus company. Modules include Handling Difficult Interviews, Annual Performance Review and Staff Retention.
